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OVERVIEW

This website is operated by VITRAN LTD. Throughout the site, the terms “we,” “us,” and “our” refer to VITRAN LTD. We offer this website, including all the information, tools, and services available from it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By accessing our site and/or purchasing something from us, you are engaging in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service” or “Terms”), including any additional terms and policies referenced or linked herein. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree with all the conditions outlined here, you may not use the site or its services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to modify any part of these Terms by posting updates. It is your responsibility to review the page regularly. Continued use of the website after changes are posted indicates your acceptance of those updates.

  1. 1. ONLINE STORE TERMS
    By using this site, you confirm that you are at least the age of majority in your country, or that you have consented for any minor dependents to use this site under your supervision.

    1. You agree not to use our products for any unlawful or unauthorized purpose, or in violation of any laws in your jurisdiction. Transmitting any destructive code (e.g., viruses) is strictly prohibited. Any violation of these terms will result in immediate termination of services.

    1. 2. GENERAL CONDITIONS
      We reserve the right to refuse service to anyone, at any time, for any reason.

      1. Your content (excluding payment information) may be transmitted unencrypted over various networks and modified to meet technical requirements. Credit card data is always encrypted during transfer.You agree not to duplicate, resell, or exploit any part of the Service without our explicit written consent.

    1. 3. ACCURACY OF INFORMATION
      We are not responsible for inaccurate, incomplete, or outdated content on this site. The information provided is for general reference and should not be relied upon without consulting more accurate sources. Use of such information is at your own risk.

  1. 4. CHANGES TO SERVICE AND PRICING
    Product pricing may change at any time without notice. We reserve the right to modify or discontinue the Service or any content without liability.

  1. 5.PRODUCTS OR SERVICES
    Some products may be exclusively available online and have limited quantities. They may only be returned or exchanged in accordance with our return policy.

      1. We strive to display product colors and images accurately, but cannot guarantee screen-based accuracy.

        We may limit sales to certain regions or individuals and reserve the right to limit product quantities or discontinue items without notice.

        2. We do not guarantee that the products or services will meet your expectations, nor do we guarantee the correction of any errors in the service.

        1. 6.BILLING AND ACCOUNT ACCURACY 
        2. We reserve the right to reject any order. Order quantities may be limited or canceled at our discretion. If changes occur, we will contact you using the details provided at checkout.

          You agree to provide accurate and up-to-date purchase and account details. Please ensure your email, payment details, and billing info are current so we can process your orders efficiently.See our Return Policy for further information.

        1. 7. OPTIONAL TOOLS
          We may offer third-party tools on an “as-is” basis. We hold no responsibility for your use of these tools and recommend reviewing third-party terms before using them.

          Any future tools or features added will also be governed by these Terms.

        1. 8. THIRD-PARTY LINKS
          Some content and products may originate from third parties. We are not responsible for examining or evaluating them and do not assume any liability for third-party materials or websites.

          Please review third-party terms and policies carefully before making any transactions with them.

        1. 9. USER SUBMISSIONS
          If you send us ideas, feedback, or other content (collectively “submissions”), you grant us unrestricted rights to use, edit, and publish them without compensation.

          You agree not to post unlawful, offensive, or infringing material, nor impersonate others or mislead us. You are solely responsible for your submitted content.

        1. 10. PERSONAL INFORMATION
          Your submission of personal information through the website is governed by our Privacy Policy.

        1. 11. ERRORS AND OMISSIONS
          We may occasionally display typographical or factual errors (e.g., in pricing or availability).
          We reserve the right to correct these errors at any time without prior notice.

        1. 12. PROHIBITED USES
          You are prohibited from using the site or its content for:

          • • Unlawful or fraudulent purposes
          • • Violating laws or third-party rights
          • • Uploading malicious code
          • • Harassment or discrimination
          • • Collecting personal data
          • • Spamming or scraping
          • • Interfering with security features

          Violation may result in termination of your access.

        1. 13. WARRANTIES & LIMITATION OF LIABILITY
          We do not guarantee uninterrupted, secure, or error-free service. All services and products are provided “as is” without warranties of any kind.

          VITRAN LTD and its affiliates will not be liable for any loss or damages resulting from the use (or inability to use) the service or products, even if advised of the possibility.

          Some jurisdictions do not allow exclusion of certain warranties or limitations of liability. In such cases, liability will be limited to the extent permitted by law.

        1. 14. INDEMNIFICATION
          You agree to indemnify and hold harmless VITRAN LTD, its affiliates, partners, and employees from any claim arising from your breach of these Terms or violation of any law or third-party rights.

        1. 15. SEVERABILITY
          If any term here is found to be invalid or unenforceable, it shall be enforced to the extent possible and the remainder will remain in effect.

        1. 16. TERMINATION
          These Terms remain in effect until terminated by either party. You may terminate them by ceasing use of the site. We may terminate access if you violate any term. All obligations incurred prior to termination will survive.

        1. 17. ENTIRE AGREEMENT
          These Terms constitute the full agreement between you and VITRAN LTD regarding the Service. No other agreements or communications will alter this unless stated explicitly.

        1. 18. GOVERNING LAW
          These Terms are governed by the laws of the United Kingdom.

        1. 19. CHANGES TO TERMS
          You may review the most recent version of the Terms at any time. We may update or replace sections by posting updates here. Continued use after changes implies your acceptance.

        20. CONTACT INFORMATION

        Questions about these Terms should be directed to:

        VITRAN LTD
        Company number: 16394231
        Registered address: Corner Chambers, 590A Kingsbury Road, Birmingham, B24 9ND, United Kingdom
        Warehouse: Ve Žlíbku 1800/77, 193 00 Praha 9 – Horní Počernice, Czech Republic
        Email: [email protected]